{"product_id":"how-did-that-happen-paperback-by-roger-connors-and-tom-smith","title":"How Did That Happen? Paperback by Roger Connors and Tom Smith","description":"\u003cbody\u003e\n                            \n                                \n                                    \u003ch2\u003e\u003cstrong\u003eProduct Details\u003c\/strong\u003e\u003c\/h2\u003e\n                                    \u003cul\u003e\n                                        \u003cli\u003e\n\u003cstrong\u003ePublisher\u003c\/strong\u003e: \u003cb\u003ePortfolio\u003c\/b\u003e \u003cb\u003e(2011-07-26)\u003c\/b\u003e\n\u003c\/li\u003e\n                                        \u003cli\u003e\n\u003cstrong\u003eLanguage\u003c\/strong\u003e: \u003cstrong\u003eEnglish\u003c\/strong\u003e\n\u003c\/li\u003e\n                                        \u003cli\u003e\n\u003cstrong\u003ePaperback\u003c\/strong\u003e: \u003cstrong\u003e272\u003c\/strong\u003e \u003cb\u003epages\u003c\/b\u003e\n\u003c\/li\u003e\n                                        \u003cli\u003e\n\u003cstrong\u003eISBN-13\u003c\/strong\u003e: \u003cstrong\u003e9781591844143\u003c\/strong\u003e\n\u003c\/li\u003e\n                                        \u003cli\u003e\n\u003cstrong\u003eItem Weight\u003c\/strong\u003e: \u003cstrong\u003e243.81\u003c\/strong\u003e \u003cb\u003egrams\u003c\/b\u003e\n\u003c\/li\u003e\n                                        \u003cli\u003e\n\u003cstrong\u003eDimensions\u003c\/strong\u003e: \u003cstrong\u003e8.3 x 5.4 x 0.7\u003c\/strong\u003e \u003cb\u003ecm\u003c\/b\u003e\n\u003c\/li\u003e\n                                    \u003c\/ul\u003e\n                                    \u003cbr\u003e\n                                    \u003cp\u003e\u003cb\u003eThe \u003ci\u003eNew York Times\u003c\/i\u003e bestseller that provides a simple, proven approach to improve accountability and the bottom line. \u003c\/b\u003e \u003cbr\u003e\u003cbr\u003e The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, \"How did that happen?\" \u003cbr\u003e\u003cbr\u003e Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. \u003ci\u003eHow Did That Happen?\u003c\/i\u003e offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way. \u003cbr\u003e\u003cbr\u003e As the experts on workplace accountability and the authors of \u003ci\u003eThe Oz Principle\u003c\/i\u003e, Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer: creating greater accountability in all the people on whom you depend.\u003c\/p\u003e\n                                    \u003ch3\u003e\u003cstrong\u003eAbout the Author\u003c\/strong\u003e\u003c\/h3\u003e\n                                    \u003cp\u003eRoger Connors and Tom Smith are cofounders of Partners in Leadership, an international management consulting firm with hundreds of clients in almost all major industries. They are also the coauthors of \u003cb\u003eJourney to the Emerald City\u003c\/b\u003e, a sequel to\u003cb\u003e\u003cb\u003eThe Oz Principle\u003c\/b\u003e.\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eTom Smith and Roger Connors are cofounders of Partners in Leadership, an international management consulting firm with hundreds of clients in almost all major industries. They are also the coauthors of \u003cb\u003eJourney to the Emerald City\u003c\/b\u003e, a sequel to\u003cb\u003e\u003cb\u003eThe Oz Principle\u003c\/b\u003e.\u003c\/b\u003e\u003c\/p\u003e\n                                \n                            \n                            \u003c\/body\u003e","brand":"Best Bookstore","offers":[{"title":"New","offer_id":45442371649697,"sku":"BBSNIJ9781591844143","price":26.59,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0525\/2084\/5473\/files\/9781591844143.jpg?v=1764200209","url":"https:\/\/www.bestbookstore.ca\/products\/how-did-that-happen-paperback-by-roger-connors-and-tom-smith","provider":"Best Book Store","version":"1.0","type":"link"}