Working with Difficult People Paperback by Muriel Solomon

Product Details

• Publisher: Prentice Hall Press (2002-03-01)
• Language: English
• Paperback: 336 pages
• ISBN-13: 9780735202917
• Item Weight: 374.22 grams
• Dimensions: 22.81 x 15.24 x 2.16 cm

Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.

About the Author

Muriel Solomon worked in communications for over 40 years. She taught her "Strategic Talking" method to companies throughout the United States, and wrote a syndicated column for the Miami Herald for many years.